I want to redeem points but I have an unpaid bill

All of your bills must be paid to be able to redeem points.

If you you have an unpaid bill, your points will be frozen.

But don't worry, you won’t lose them. Once your account is paid up, your points will be available again.

If you're worried about paying your bill, speak to us as soon as you can. More details on how we can help you here.