How do I report fraud?

If you notice something suspicious, or think you may have been the victim of fraud, get in touch with our customer service team as soon as you can.

Also, please do lock your card in the app as soon as you notice anything suspicious.

Contact us through the app or via hdsupport@tymit.com detailing the following:

1. Merchant name
2. Transaction date
3. Transaction amount
4. Have you used this merchant before?
5. Why this a suspected fraudulent charge?