It takes 5-7 working days for a Direct Debit to be confirmed between you, your bank and our service.
There could be a possibility where you set up a Direct Debit near the end of the month and it misses the cut off date which is the 1st. if this is the case, please do submit a bank transfer instead.
We will email you letting you know your Direct Debit will be taken if it has been set up in time.
Once your mandate is active, your bill will then be collected via that method.
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